Director of Project Management
As the Director of Project Management, my primary focus is continuous improvement for the benefit of our customers. Within our operation, I act as the voice of the customer, making sure that their needs are represented in the decisions we make. I participate in design reviews, negotiation of requirements and cost improvement initiatives, and I work with my team to improve our processes and procedures for Lawton customers. Our customers and past successes are the key motivators of our team’s continuous improvement and future accomplishments.
At the center of customer satisfaction is customer value. This is why VA/VE (value analysis and value engineering) is so important. I meet with my customer counterparts to learn how the parts we produce are used in their products. By working closely with them to understand their short- and long-term needs, we can identify opportunities for growth – additional part families Lawton has the capability to produce for them. This helps us to design and manufacture better castings.
The most important thing to me is my family, and seeing my kids reach their goals. Though I give support and guidance, they do it all on their own. My team at Lawton is much the same. I offer information from the customer side, help to remove obstacles, and provide guidance on best practices, but my team is eager to make improvements, and it is because of their efforts and ideas that Lawton can deliver quality to its customers.